B2B Ordering Portal

An e-commerce site is public: everyone sees the same price and pays when they order. A B2B ordering portal is open only to approved dealers; each one sees their own prices, discounts, payment terms and credit limit, and orders tend to be large and repeated.

If your pricing, discounts and approvals are fairly standard, a packaged B2B product with a ready connector for your ERP is a quick and affordable start. Once you need tiered discounts, free-goods deals, dealer-specific approvals or several warehouses, a custom portal is the better fit, even though it costs more up front.

Products, stock, price lists and balances flow from the ERP to the portal; portal orders land in the ERP as sales orders, and dispatch, delivery notes and invoicing carry on there as usual. Orders sync immediately, while stock and prices sync at set intervals.

It depends on your product and pricing structure, your approval flows and the scope of the ERP integration; a full portal connected to your ERP can take 2–4 months. After a discovery call we give you a clear timeline and a transparent quote, as a fixed project price or a monthly retainer, and you can outline your needs in our project planner first.

No. Access is checked on the server for every request, not only in the interface, so a dealer only sees their own prices, balance and orders. Each dealer can have separate users and permissions for purchasing, accounting and management.

No. It moves routine reorders to self-service so reps can focus on new customers and on growing existing dealers. If you use BernSFA, we set up the portal and the field app to work on the same customer, price and order data.